foep
Last updated: 30 September 2025
I am Hans Ernsten, the counselor behind foep, based in The Hague, The Netherlands. You can contact me at info@foep.me.
I respect your privacy and handle your personal information in line with the General Data Protection Regulation (GDPR).
I only collect data that is needed to offer counseling and run my practice:
Contact details: name, email address, phone number
Administrative data: invoices, payment details
Session information: notes about our conversations that help guide your counseling process
Website data: information you send via forms or email; basic analytics/cookies (see below)
I do not collect special data beyond what you voluntarily share during sessions.
I use your data only to:
• Contact you and plan sessions
• Deliver counseling services
• Keep administrative and tax records as required by Dutch law
• Improve my website and booking experience (anonymous analytics)
I will never sell or rent your data.
I process your personal data because it is:
• Necessary for our contract (to provide counseling)
• Required by law (e.g., for tax records)
• Based on your consent when you submit forms
You may withdraw consent at any time by emailing me.
Everything shared in counseling sessions is confidential. I will only disclose information if:
• You give explicit permission, or
• I am legally obliged (for example if there is a serious risk of harm to you or others)
For practical services (hosting, email, booking software), I work with trusted providers who act as Data Processors under the GDPR and have Data Processing Agreements with me.
• Digital files are stored on password-protected and encrypted systems
• Paper notes are kept securely
• Only I have access
Session notes: kept for up to 5 years after your last session (unless the law requires longer)
Administrative/tax data: 7 years (Dutch fiscal requirement)
Emails and contact form entries: deleted when no longer relevant to our work together
You have the right to:
• Access the personal data I hold about you
• Correct inaccurate data
• Request deletion (unless I must keep it for legal reasons)
• Object to or restrict processing
• Receive your data in a portable format
Email info@foep.me to exercise these rights. If you believe I mishandle your data, you can complain to the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
My website uses only essential cookies and minimal analytics (for example, to understand site visits). If I introduce non-essential cookies (such as marketing cookies), you will see a banner asking for your consent.
I may update this statement if my services or legal requirements change. The latest version will always be available at foep.me/privacy.
Email info@foep.me — I will respond promptly.